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1. We would strictly check the material, size and color of sample step by step before we confirm the order.
2. We will trace each step of production from beginning to end.
3. The pens will be checked by our QC team before packed.
4. If our customers have problem, we will do our best to help them.
Our sample details
1. If promotional fat ballpoint pens without printing, we could provide free samples, but the freight fee will be paid by the customers.
2. If you need the sample with your custom logo on it, then you will have to pay the plate fee(set up charge)together with the freight fee.
3. When we confirm the payment, we will start to prepare the samples ASAP. Your full address(including receiver's full name, phone number, zip code, city and country) should be well declared.
4. If you don't have a DHL, FEDEX, TNT or UPS account for the freight collect, we also accept transfer throught Paypal.
Add: No.33 Getang road, longgan district shenzhen China 518000